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eazyBI app listing changes in Atlassian Marketplace
eazyBI for Jira

Until June 2021, eazyBI used to have two separate eazyBI for Jira apps on Atlassian Marketplace – one for Jira Cloud and one for Jira Server/Data Center. For clarity, simplicity, and customer convenience, we have decided to merge these two apps into one eazyBI for Jira app on Atlassian Marketplace.

Merging eazyBI for Jira apps on Atlassian Marketplace requires action from existing eazyBI for Jira Cloud customers.

eazyBI Reports and Charts for Jira (old) will be discontinued from the Atlassian Marketplace on 31 January 2027. The old app is built on Atlassian Connect, and Atlassian is ending support for Connect on 31 January 2027. We are aligning the retirement of the old app with that date. To not lose your access, migrate to eazyBI Reports and Charts for Jira using the instructions below.

Notice published: 14 August 2026
End of support and removal: 31 January 2027

Action required!

Starting June 6, 2021, all sites that have not migrated to the new listing will see that the eazyBI app name has the extension (old). This indicates that you have not migrated to the new app yet. 

How to Switch to the New App?

Please perform the following steps to migrate to the new eazyBI for Jira app.

  1. In Jira, go to Apps > Find new apps from the App management dropdown in your Jira site. Find the eazyBI Reports and Charts for Jira app. 
  2. Install the eazyBI for Jira app. 
  3. From Apps > Manage apps section click Unsubscribe and then Uninstall the old eazyBI app that has the extension (old).

After the above steps, you can keep using eazyBI as previously. All your accounts, reports, and dashboards will be available from the new eazyBI app. If you migrate after March 2025, Jira dashboard items will not be automatically migrated and will need to be added to the Jira dashboards again after the app migration.

The above steps need to be performed only once per the Jira site. 

Licencing

If you have a Monthly license, you can install the new app at any time. Please make sure you have performed step 3 from above to stop the subscription to the (old) app.

For the Annual license, subscribe to the new app right after installing it. Then unsubscribe and uninstall the (old) app, and request a refund from Atlassian for its remaining paid period. Add support@eazybi.com to the refund request, and we will approve it.

FAQs

How will this migration impact my eazyBI Cloud accounts and published reports?

There will be no impact on the eazyBI functionality. You will see the same eazyBI accounts, reports, and dashboards.

If you migrate after March 2025, eazyBI reports and dashboards published in Jira dashboard items will not be automatically migrated. They will need to be manually added back to the Jira dashboards after migration. 

How will this impact reports published in Confluence Cloud?

The Confluence app and the gadgets published in Confluence Cloud through the eazyBI app are not affected by this change.

Do I need to make any backups before migrating?

No, backups are not necessary from your side. Be assured that the eazyBI team performs regular backups, and they will be available in case of some unexpected behavior. eazyBI staff will be monitoring the app migration process closely.

How will the migration to the new eazyBI Cloud app impact our current license?

Subscribe to the new app right after installing it. For the remaining paid period of the old app, request a refund from Atlassian. Please see the Licensing section regarding Monthly and Annual licenses.

Is there any pricing difference between the old app and the new app?

This app listing migration does not have an impact on eazyBI pricing - the pricing model for the previous eazyBI app and the new eazyBI app is the same.

For any additional questions, please contact eazyBI support.